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DAMS Incorporated

We provide customers with quality products and provide high-quality services

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Frequently Asked Questions

You are asked to send us the artwork and your detailed requirements. Then we will make new samples for your review and confirmation. Sampling is for free. However you should pay us the sample fee and express fee in advance. Sample fee is refundable when the order is confirmed. We will go further to mass production as soon as all the details are confirmed. Generally speaking, production lead time is around 10-12 days, depending on the different quantity and requirements.

1. How can I place an order?

You can turn to our sales team for an order. Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time. For design file or further discussion, it is better to contact us with trade manager of Alibaba, Skype, or other instant ways, in case of any delays.

2. How soon can I get the price?

Usually we quote our best price within 12 hours after your inquiry.

3. How can I get a sample to check your quality?

After price confirmation, you can require for samples to check our quality. Free for a blank sample to check the design and paper quality, as long as you afford the express freight. The sample cost can be refund back after confirm the order.

4. What kind of files do you accept for printing?

AI, PDF, CDR, etc.

5. Can you do the design for us?

Okay! No problem! We have a professional team with rich experience in paper box design and manufacturing. You are asked to pay some money for design fee.

6. How long can I expect to get the samples?

We will finish the sample within 3-5 days upon ready sample charge and final files. The samples will be sent to you via express.

7. Could I put our own logo on the paper box?

Yes, we can custom made for you as your request.

8. Could I do paper box size as our own size?

Yes, custom size. Any sizes are no problem!

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